I just purchased my awesome 2011 VW Jetta tonight. I was so excited that I forgot to thank, on my comment sheet the most important person of all, Reg! Thank you Reg for the great job and helping me feel so at ease when purchasing my car. You are one top notch sales dude!
I wanted to let you know that my salesman, Roger McGrath was very helpful and honest. I don't particularly like car shopping, but he made it enjoyable. I like him for his humour and honesty. I will tell anyone to go to CarsRThem I mean Us. lol. Thank you for the hats, both my husband Duane and I will wear them. Thank you also to Jamie Lynn who answered all my questions patiently and she is very helpful and kind. You have great staff there, especially the one from Upper Canada, lol. (That's where I am from too). Thank you.
My dream for fifteen years has been to own a Mustang. This summer on our vacation in Nova Scotia, my boyfriend and I bought a 2008 Mustang GT California special edition at Cars R US. Thank you so much Jamie and Reg for all your help getting the car to Norway!!! We`ll see you again some time when we come back to Nova Scotia ;) Lynda T, Aalesund, Norway
CARS R US... You Guys RULE!!! I Love my New Car and it was so Easy. Within an hour I had the keys in my hand, paperwork signed and car completely paid for. Craig you were so helpful and so Fun to be Around. And Jamie, you are such a little Car Angel, you were so knowledgeable, you kind and so helpful in making sure I got exactly what I wanted and exactly of what I needed!!! If you Need to or want to Buy a Car Please Go to Cars R Us they are the Greatest. God Bless You All and Thanks A Million!!! Luv You Guys!!!
Just a note to say thanks to everyone at cars r us for every thing ,esp.Jamie for all her hard work and patience and putting up with our many phone calls and questions.and to Craig for all his help.It,s great to go to a dealership where you feel welcome,and comfortable,like you've known them for years.this is our second purchase from here and there will surely be many moreA great bunch of guys(and gals).Love our Jeep,We,ll be back for sure.Thanks for everything
Bill & Lois Weagle
I am ever so grateful for the excellent service, as well as having the option when I purchased my used vehicle to buy the extended warranty on my 2003 Impala LS from Cars R Us. The vehicle has been more than a customer could ever dream of, as far as comfort and basically the excellent overall working condition of the vehicle. Also, Cars R Us has certainly been there for me the customer in a couple of incidents. I can't say anything, but good about Cars R Us and I am a very satisfied customer who will certainly buy my next car from them as well. Also, "A Special Thank You " to Reg my salesman and Tony in Service for always providing nothing but excellent service and excellent communication in every situation. Also, most recently on the prompt and excellent service given to me when I had to see just how good the extended warranty would be on my car, as I needed to get a rebuilt transmission. (This can be a stressful situation for anyone) The transmission company used for this particular job said "I have never had a claim open and be approved so quickly", as was the case in my situation. I would also like to thank Gary Shea for taking a few minutes of his time to listen to my story, which also gave me a chance to pass on positive feedback to him re: outstanding employees. Again, thank you Jamie for taking the time to give me all the informative information on the extended warranty at the time of my purchase.
Looking to purchase a used car? Recently I purchased a used ford escape from a dealer on Sackville Dr and within a couple of days I experienced transmission leakage .My request for repairs from the dealer were met with disrespect and a flat out refusal to do the repairs.I was escorted from the car lot and no responsibility was taken by the dealer. Left with no recourse to get repairs I called Gary Shea from Cars R Us to determine the responsibility for look after a used vehicle purchase only days before.Gary told me first thing I need to do was get the vehicle fixed.The repairs were performed by Cars R Us at NO COST TO ME.Don't make the same mistake of learning second hand where to find an honest,reputable and fair used car dealer .JUST GO TO CARS R US!!!!
We recently purchased a 2009 Honda Odyssey from Shane at Cars R Us, when I arrived on the lot I looked at the van then before I could even get back to my vehicle to grab my phone before going into the dealership to find a salesman, I was greeted by Gary Shea himself, that in itself very much impressed me. He greeted me and found out what I was interested in then promptly got Shane for me. Shane was fantastic, we received fair value for our trade and he and the finance team put my family into the van a day later at a price we were happy with along with a warranty option that we were quite happy with. We recently found out we are about to have a third child so with the stress of that the last thing we wanted to do was go shopping for a new vehicle. We looked at a few places for a new vehicle and we were not having much fun shopping around but I must say it was very easy at Cars R Us where you REALLY DO feel like family.
My family just purchased our dream vehicle from Shane and the cars R us family. Needless to say we love it.Drives and looks like brand new! Had a couple small issues after driving it for a day (nothing serious) my family and I were in Sackville that Saturday so we decided to take a stop in and see if anyone was around, I walked in the front door and looked to my left...there was Gary sitting on the couch as if he was at home in the living room. He said hello and asked me if everything was OK, I told him of the issues and it was like I was telling my Dad when I was young that my old car had problems. " Ya" he said. " Just bring her in on Monday and we will take care of it." No appointment? Just bring it in on Monday? That was the first time I had heard that at any dealership! Goes to show you the kind of folks you are going to be dealing with when you buy a used car at cars R us!! From the finance team to Shane our salesman all the way up to the Big Guy...they really take care of you at this place, and when you buy a car it is like you are part of their family too. I know where I am buying my next vehicle!! Thanks everyone at carsRus from my whole family!! Jamie, Steph, Connor, Carter and Cooper Munroe
We just purchased two new vehicles from Shawn and Cars R Us. We are very happy with our new vehicles. I am overwhelmed with the great service Cars R Us provided us. I have never felt like at a car dealership before. They answered all our questions and concerns. They are FABULOUS!!!!!!!!! I have told friends and family how great you all are!! :0)
I was very happy with the outstanding service which we received from Shawn (salesrep), Gary Shea and Jennifer Collins We will recommend your dealership to our family and friends who wish to purchase a vehicle Hope to have many years with my purchase of a 2010 Ford Fusion Jimmy Zong
I have been meaning to do this for awhile. I bought a car from Cars R Us. I had a problem and felt the company should make good and went expecting a fight. Reg Morrison made everything all right, no quibble no fuss and made me a believer. Thanks Reg!! You cannot find a better marketig substitute than a good experience.
I have bought several vehicles over the years... some good some bad. NEVER have i had the FANTASTIC service and support that I have received at this Dealership!! Annette and Jamie helped my family and I find the perfect truck that will serve as a family hauler as well as camper hauler! I have had 2 issues with the truck and they were willing and able to fix it before I could even arrange to be there... Not ONE hitch (except the one on the truck. lol) I will definately recommend and suggest they shop around, discover the horrible customer service and then COME TO THE BEST. Every time i bought a vehicle they put their sticker on the trunk/hatch and i have removed it right away... I would like your company to be the FIRST to STAY on my vehicle.. I WILL RETURN for my next vehicle.
Finding an excellent car at a fair price is not the only reason to think about Car R Us. The sales and purchase experience was more than expected. Reg was patient, honest and always available. Jamie helped close the deal fast and efficiently. My thanks to both of you for turning a difficult chore into a great experience.
My wife and I wanted to thank you and your team for the great assistance we received during our recent purchase. Shane was very understanding and patient as we poked and prodded at the van, trying out our different car seat configurations and taking the van on several test drives.?Thanks again for the wonderful experience.
David Robertson and Sandra Organ
I want to thank you and your staff for your assistance with my purchase of a Pontiac Aztek. The high level of professional treatment that we received has made me recommend you to others. When I discovered a small situation that needed attention, your management and service people did not hesitate to get a prompt resolution.?I feel that your method of doing business is fundamental to your success. Please thank all at Cars R Us/Trucks R Us for their assistance.?
Just a quick note to thank you for all your help when I purchased the 2000 Blue Hyundai Elantra. We made it across Canada trouble free (had a lot of fun actually) and the car ran beautifully. It was a pleasure doing business with you.?Enjoy the rest of the summer and the next time I need to buy a car while in Nova Scotia, I'll be heading straight down to see you. Thanks again
Just wanted to drop you a line to say thanks for everything you did for me yesterday. It was difficult for me and you understood and made my transaction so comforting. Everyone needs to hear every so often how well they do their job and I just wanted to say...great job; you're great at what you do.?
Just a note to let you know that my buying experience was very good. Reg was very helpful and nice to deal with. I found that all your staff that I encountered were very nice and willing to help. I look forward to further quality experiences with your company.
Just a quick note here to tell you how very pleased Kevin and I are since our trade in on the vechicle we purchased from you. When I hear the commercial stating that Gary would not put a car on his lot that he wouldn't put his own family in it is words that are so true. We have bought 2 cars now from you. The first one was a great car. We didn't keep it long though because after our daughter got her drivers permit we decided that it wasn't suitable for our needs anymore. I myself, am not a winter driver and i could see that i was passing the fear of driving in the snow to my daughter. We sat as a family and decided that the best thing for our needs was to try a 4 wheel drive. Well...we found what we were looking for there. We were still hesitant though as we had only had our previous car for less than 2 years. I need to stress that Reg and Nathan sat with us and were extremely patient with us. The service that we got from them both was like you would get nowhere else. Gary, you have great people there and being our second time dealing with both Reg and Nathan we would never consider looking elsewhere for our next car that we purchase. Great people, excellent cars, outstanding customer service...thats what Cars R Us is all about. Thank you so much for all that you do.
P.S. By the way, just to let you know that both my daughter and I have driven in every snow storm so far this winter with no problems at all. This is the first time in close to 20 years that I have driven in it. Certainly could not have done it without your help. Thanks again!!!!!!!!!
Rose and Kevin Provost, Sackville
We just purchased two new vehicles from Shawn and cars r us. We are very happy with our new vehicles. I am overwhelmed with the great service cars r us provided us. I have never felt like at a car dealership before. They answered all our questions and concerns. They are FABULOUS!!!!!!!!! I have told friends and family how great you all are!! :0)